Research & Publication

Diversifying Real Estate Guidebook: Disability

This guidebook is part of a series of seven themed diversity booklets, commissioned by CPA and WPA NextGen, produced by London Property Alliance, and supported by NextGen champion, Gardiner & Theobald. Additional guides in the series focus on race, gender, sexuality, social mobility, faith & religion and intersectionality. 

The original edition of this guide was published in August 2022, it was then updated in January 2026. 

One in four people living in the UK has a disability that affects their day-to-day life. Understanding the varied ways in which disabilities can be experienced is important in supporting accessibility across central London’s property sector. 

This guidebook addresses the key barriers to how real estate businesses can be more inclusive, with suggestions on how buildings and the public realm can be designed to better accommodate people with disabilities. It suggests simple ways for organisations and individuals to implement positive change, featuring best practice examples and signposting to resources. 

This guidebook is produced in partnership with the Business Disability Forum. 

In her foreword, Diane Lightfoot, CEO of the Business Disability Forum, writes:  

Inclusive design that involves people with the widest possible range of lived experiences from the outset is critical in identifying and designing without barriers.” 

This guidebook has been informed by interviews and roundtables with CPA and WPA members, co-opted experts and disability specialists, and stakeholders from local government.  

Read the guidebook here

Listen to our podcast on Disability and the Built Environment here. 

Read the other guidebooks in our Diversifying Real Estate series: